In This Issue:
Welcome
News & Updates

Coach's Mailbag
Coaching Column: You Gotta Play To Win

Course Schedule
Individual & Group Coaching Programs
Tell A Friend About The Coach's Corner Newsletter
 

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Welcome  
to
Year II of the Coach’s Corner electronic newsletter. Contribute to the field of workforce effectiveness by sharing your coaching successes, lessons learned and bloopers with us. Your stories will appear in the newly created Coach’s Mailbag. Please email your ideas, stories, case studies, or coaching questions to rpost@coachscorner.com.  To protect your privacy, only your first name will appear.

Rhona Post
Master Certified Coach

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Coach's Mailbag: Winter

"Your winter edition newsletter inspired me, hopefully to action. I can see myself doing comedy but have never really come up with a plan. Be sure to let us know faithful readers know when you are going to hit “open mike night” at the Comedy Club and we will all turn out in support."
Dan, USCG

 

"When I became the Director of the U.S. Small Business Administration’s Commercial Loan Service Center in Fresno, California over three years ago, I took on a very important challenge. I know that the achievements made within the preceding three years could not have been made without the help and support of Post and Associates. Rhona, the training and guidance that you have provided to me and the professionals serving at the Center form a cornerstone for the positive transformation that has occurred. I retained you to conduct Center wide training to help employees balance work and life as well as separate training for Center managers and participants in my Management Development program to help them use coaching skills. You have materially advanced the important transformation this office has undergone, and you have helped us prepare for the transformation of the Agency that lies ahead. Now, thanks in very large measure to you, the Center is on the right path to help this Agency achieve the vision that this Administration and the American citizen has for it."    
Joel Stiner, Director, SBA

"I would like to have your services provided by the Corps, and think you could improve our interactions.  Good Luck." 
Caroline  

 

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News & Updates

I am ready for spring so I can spring into action. Washington DC has weathered our worst winter, even for those of us who grew up in the snow. Give me Cherry Blossoms.

I've completed my first audition tape for Books on Tape and have also taped 30 and 90 second commercials for presentation to two production houses. Next week, I am attending my first Voice Over class. I had no idea how challenging it is to act on tape! 

On Thursday, March 6th, I stood in line with thousands, who like me, were auditioning for a one-time co-host slot on the Regis show.  Although we endured rain, sleet and snow, and a four-hour wait, we gave our best shot in the one-minute interview process, and lost. I learned that when you have one minute to dazzle people, you better have your act together! Staying open to all kinds of possibilities is what brings us a sense of joy and freedom.

Peter G. of U.S. Department of Health and Human Services asked me to noodle on a Career Management course that would help employees assess their current skills in a holistic way. I came up with the Art and Science of Career Management, implementing a novel approach that he likes. Peter plans to offer this new course in 2003.  

For local readers, if you have not already called me to have a free complimentary somatic coaching session, pick up the phone now.  Call 202-484-4747. If you are tired of being in a rut at work or at home, or are ready to live congruent with your values and principals somatic bodywork coaching will catapult you to the next level.

I especially wish to acknowledge Caroline, from the Army Corps of Engineers, who wrote to suggest I contact the HR office here in DC as they have recently developed an online Coaching and Mentoring guide for managers and supervisors. Caroline thinks enough of my work to take the time to encourage me to market my coaching services to her agency.

I also want to send big hugs and prayers of hope to the following great people who are recovering from surgery: Jeff (DISA) and my friend Maureen in Boston.    

More than ten per cent of my readers responded to my Market Survey regarding offering a new Life Solutions telephone service. Most of the responses were positive, and I am continuing to explore how Life Solutions can best serve customers. 

For those readers who invited me to present Coaching and Art of Winning programs in your agencies in 2001 when I did my cross- country road tour-- Watch Out--I am gearing up to go on the road again. My plan is to get on the road in June, and stop in wherever I am invited. The benefit to customers is that you don’t have to pay my travel expenses. That is a big cost savings! If you are looking to get unstuck from negative behaviors that limit performance or learn more about coaching as an employee development tool, please contact my office or email me at rpost@coachscorner.com.

Happy Trails,
Rhona Post

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Coaching Column: You Gotta Play To Win

When I watched Sunday Morning (March 2nd) there was a story of young man, Michael Essaney, who hosts a live interview show from his home in Indiana, with his parents as camera crew, and audience. His optimism, commitment, and love for what he does made me laugh and cry. He believes he can eventually take over Jay Leno’s late night-spot. Broadcasting his weekly show from his parent’s dining room to more than 200,000 people nationwide, Michael has stepped into our hearts. He reminds us of some part of ourselves that we know we all possess; that sense of heroism, courage, adventure and joy! Whether he wins or simply places in the competition for late night show host, Michael will win because he stepped up to bat to play.  

What occurred to me as I watched this episode is how rarely in our own lives do we take on anything with the kind of passion, drive, and persistence that this young man exhibited. I remember my own decision almost two years ago to take a sabbatical, drive across country, to meet and greet readers of my then weekly coaching column for www.govexec.com. It was a great decision. From buying a new car, to driving more than thirteen thousand miles in less than two months, I took an idea and brought it to life, overcoming the obstacles in my path. Not to mention the support I garnered from those who believed in my commitment.

At that time my business was slow, my financial resources were limited, yet I knew in my gut that I needed to feel free again, and re-kindle my sense of joy. Road trips have always inspired me. By connecting with others, I would re-connect with myself. How often do we overcome our own judgments to follow through on a dream or passion? Too often we deliberate the idea’s value, benefits, side effects, downsides, literally tearing something apart until we lose the kernel of hope the idea provided. 

We turn away from ourselves, and turn to others or to any stimulant that will provide us with resolution or escape from the loneliness, anxiety, despair, resignation or boredom that winds its way through our daily activities.                                    

Creating A Safe Haven For Inspiration

One of the strengths I have cultivated as a Life Solutions coach is the ability to present a question to a client, and to hold the questioning space open for moments, days and sometimes weeks while the client explores for himself or herself, what standing in this space arouses: emotionally, spiritually and intellectually. Rather than push for answers to everyday concerns, often my job is to foster an environment conducive to exploring the questions that arise.

When I work with senior executives or business owners, I provide a retreat space, a safe haven where leaders can think. And then act!  Do you know how valuable the commodity of thinking, feeling and sensing can be for people who are constantly on the go, bumping into others like water molecules in a boiling pot?

I have learned over time that retreating, whether it is a strategic move perpetuated by the need for safety or simply an opportunity for meditation and privacy, provides tremendous value. In this kind of “safe place” people can relinquish control of what they think they need to do or feel or even be. It is in this mode of retreat that inspiration or new ideas can germinate; new ideas do not happen when we are constantly thrust into daily action, whether the action is chauffeuring too many excited kids to soccer games or preparing dinners for our spouses who are working late, or talking on the phone while we respond to hundreds of emails. Retreating is the opportunity to reduce the bombardment to which we constantly react.   

I have met lots of competent people who know how to deal with bombardment (enemy) and survive. But inspiration is not about survival. In this column I am going to practice holding the space on a couple of questions that I have been ruminating on for several months. As a community of learners, I am requesting that you hold the space with me, and contribute (if you like) your thoughts to this exercise. You can email your ideas to me at rpost@coachscorner.com.

How do I awaken or re-kindle the passion to live life fully, whether I am at work or at home?

How do I figure out what is really worth doing at this point in my life when I have already done so much?

How do I re-engage with life in ways that will leave me breathless?

From Inspiration To Action  

What would it be like if we carved some time and space in our very overworked environments so people can beat a retreat? In spite of the continuous pressure exerted on private and public sector organizations to provide a return on investment for every dollar spent, I keep seeing good money thrown after bad. Training folks and motivated managers recognize that adults learn differently. Subjecting people to one or two-day teamwork or leadership courses does neither a team player nor a leader- produce.  

I have found that coaching offers clients a chance to retreat, to think in a safe and confidential way with someone who will not judge their ideas, good, bad or indifferent. Our clients complete coaching programs ready to re-commit time, money and energy to their people and to their organizations. Their renewed spirit translates into better products produced, better services offered and more money in the coffer. For more information on coaching benefits, please visit the International Coach Federal website, www.coachfederation.org

I grow tired of trying to convince people that coaching or mentoring really does produce viable results, results that can be evaluated and tracked. If we do not provide a context, and safe place for people to think, observe and practice new strategies, we are limiting our employees’ potential to be inspired. Change does not happen on the battlefield.

Sometimes I feel like I’m preaching to the choir in these articles as many Coach’s Corner  readers are committed to fostering a satisfied and competent workforce, one where individuals feel that their work makes a difference, that they are paid a fair wage for their labor, where they value the integrity and products/services offered by the organization and one where employees get along with others. We are either providing that kind of workplace or we are not!

When you have the chance to walk through a company or department where employees and management are having fun, making money and treating themselves and others with respect, trust and honesty, it is fabulous!

In order to cultivate change in our organizations, we have to be willing to be inspired. Though we have a perpetual thrust toward growth and change, we are by nature, content with stability. By exploring what will make us happy, happier or happiest, and then taking the actions needed to create that happiness, we are taking a stand for our own lives. We may have to start in our living rooms! Or if we have lost sight of what inspires us to live and work, why not consider working with a coach or mentor--someone whose commitment to our excellence can propel us from zero to possibility, to triumph.

We can ask others to live our lives for us, but that will not get us to the gold. We can sit around the living room and wait for inspiration to hit us on the head. And sometimes that actually happens. But more often than not, we end up waiting out life, waking up at the end, and wondering where all the time went. 

Glory happens when we take a stand for ourselves and for what we believe.

“Hope deferred maketh the heart sick; but (when) the desire cometh, it is a tree of life” (Proverbs 13:12).

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Course Schedule for Rhona Post

Distance Learning Classes

 

If you are have two-way audio and video capabilities and are interested in a distance learning class for your site(s), please contact us. We design and provide interactive classes on a variety of topics for your employees.

 

Customer Service For Managers: One Customer At a Time
One day. Includes a pre-course assignment and post course follow-up.

 

Introduction To Coaching

One day. Includes an optional individual phone coaching session.
 

 

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Individual & Group Coaching Programs

Onsite Training Classes

 

Present Yourself: How to WOW Your Audiences.  Two day class.  Leaders know what they say is not as important as how their message(s) affect(s) the audience. Body language and voice tone do more to invite or turn away the listener than the content of the message. Today’s leaders have to be competent to create agreements with others, build and sustain relationships with their teams, and evoke support from colleagues, and customers for their point of view—even in the face of criticism, skepticism or apathy.  Call Rhona at 202-484-4747 for a complimentary Present Yourself: How to WOW Your Audiences consultation today.

 

Workshops For Current Clients

Washington DC                                     Getting Your Act Together

March 13 2003                                      Department of Health and Human Services

 

Washington DC                                     Art and Science of Career Management

April 24th 2003                                      Department of Health and Human Services

 

 

Booster Coaching

 

Hourly coaching phone calls with Rhona Post that will boost your effectiveness to lead others, manage projects and resolve recurring breakdowns.  If you feel stuck between a rock and a hard place it’s time to let an outside person assist you to get back into the game.  Call Rhona at 202-484-4747 to schedule a one-hour appointment. 

 

Do not miss out on this special offer to work one-on-one with a Master Certified Coach.
 

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Copyright © 2002-2003 Rhona Post, Post and Associates, 292 M St. SW, DC 20024